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WEEKender restaurant review archive Date published: 12/5/2002
By LAURA MOYER THE FREE LANCE–STAR My third visit to Buffalo Wild Wings in Central Park was a lot of fun. I enjoyed some good wings and a party atmosphere while watching U.Va. beat Kentucky on a TV screen the width of a semi trailer. My second visit to Buffalo Wild Wings was OK, with a decent burger and a beer amid an upbeat crowd on a football Monday night. My first visit to Buffalo Wild Wings, at lunch on a weekday, was so odd it would have been my last had I not needed to go back as a reviewer. Here’s what happened: I stood at the counter ordering my meal, as one does before choosing a table. It came time to pay, and I used my credit card. The cashier, who had taken my order and explained that someone would bring food to my table, said: “You can designate who you want to leave a tip—me, or your waitress.” You read that correctly. I was pressured to tip the cashier, before I had experienced any service. Buffalo Wild Wings opened in Central Park last month, just in time to refresh herds of hungry Christmas shoppers. It’s not a mom-and-pop joint (where reasonable diners expect to be patient as the kinks are ironed out) but a franchise of a national chain. For those reasons I decided to review it soon after its grand opening, but I planned in advance to go several times in the interest of fairness. The tip thing, which happened within my first five minutes as a Wild Wings customer, didn’t make me feel like a welcome patron. It made me feel like an open wallet. Make no mistake, I am a liberal tipper on principle. At most restaurants, servers make only a nominal wage; tips are part of their basic compensation. Withholding a tip is like docking someone’s pay. I tip at all table-service restaurants and at bars, buffets and banquets. But Buffalo Wild Wings doesn’t readily convey to customers exactly what it is. Is it a fast-food place with big-screen TVs? Or is it a casual sit-down sports bar? The case for the fast-food interpretation:
1. Be respectful. No personal attacks. |
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