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Date published: 7/26/2010
I was surprised to read the story about Mary Washington Hospital's below-average patient rating, because that certainly wasn't my experience ["MWH approval lagging," July 21]. Two weeks ago, I experienced a rare and often fatal "sudden coronary artery dissection." I have no history of heart disease I got to MWH quickly, thanks to the personnel at the Target store on U.S. 17 and the Stafford County EMTs. Due to their diligence, I was in the ER when one of my major arteries disintegrated. ER personnel reacted immediately, and Dr. Wheeler used stents to rebuild my artery. I was amazed at his skill in reconstructing 3 inches of a major cardiac artery solely with the use of a noninvasive catheter. I would not have survived had it not been for Dr. Wheeler, Mike, and the rest of the staff in the cath lab. The nurses who cared for me in the ICU and the Step-down Cardiac Unit deserve special recognition. Their compassion, professionalism, humor, and patience made a very frightening experience bearable. I thank Sharon Rehm, Tasha Woodridge, Keleah Hedges, Meaghan Gallagher, Leslie Whelan, Marci MacGregor, Traci Roush, Beth Patterson, Jennifer, Peggy, Sheila, Akira, and Cindy. I would like to express my immense gratitude to Dr. Robert Vranian. His insight, attention to detail, respect for his patients, and kindness exceed that of any physician I have ever known. He is an incredible doctor and a very special man. Mary Podlesny Stafford
it doesn't say much about the hospital does it. Great doctors..agreed. That's it...but they don't work for the hospital...they are self employed...for the most part
With all of the disgruntled patrons leaving, the ratings will soar.
I have been to the ER at MWH once, and refuse to go again. While there there was one person sitting in ER that was bleeding, and after 2 hours a doctor leaving to go home saw it and took him back. Another came in and had cut his cheek all the way through playing soccor, and an hour he left to go elsewhere. After seeing these, and waiting 6 hours myself, I will not be going back, unless it is a matter of life or death, and even then not sure I would go there.
From what I've been able to determine, the survey seemed to give the ER, floor nurses and specialized care units good marks. What was slammed were the contract floor doctors, referred to as "hospitalists". My wife was a patient at MWH earlier this year. She had high marks for everyone except the hospitalists. They were ill-prepared and poorly briefed, and I've seen better bedside manner at the DC Jail Central booking facility. The contract provider for the hospitalists was changed, which shows MWH listened.
Actually, counting Stafford Hospital, I believe there are a total of four ERs in the area - Stafford, MWH, free-standing ER, and Spotsy Regional.
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