09.23.2014  |   | Subscribe  | Contact us

All News & Blogs

E-mail Alerts

T-shirt venture inspired by poor customer service page 3
A frustrating attempt to get a piece of art printed on a black T-shirt has led to a part-time business for a Spotsylvania veteran.

 -
Visit the Photo Place
Date published: 12/1/2012

continued

He also peppered the reps with questions about the machines, and waited to see if any of them remembered that he'd called earlier. Only one, All American Manufacturing and Supply Company in Philadelphia, did.

"That spoke volumes to me," said Caminos. "Their customer service is phenomenal. Signing up with them, I became part of their family."

He said he enjoys his new part-time career partly because it gives him a chance to meet and network with people from all over the country. His main concern, though, is providing the customer service that he found lacking when he made his first venture into the printing world.

"I want to ensure that when you walk away, you're not treated like a number," he said. "I think that's very rude. If you have a question, don't hesitate to ask. If I don't know the answer, I know where to get it."

Cathy Jett: 540/374-5407
Email: cjett@freelancestar.com


Previous Page  1  2  3