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Firm securing its place as major security player
A Fredericksburg-based security company has teamed up with a Canadian firm to offer high-tech surveillance to clients.

 NPS will provide clients with video surveillance from its Spotsylvania County monitoring center.
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Date published: 12/9/2012

BY CATHY JETT

National Protective Services Inc. has seen the future of the security business.

And it's technology.

Humans serve as backup instead of the other way around.

NPS, a family-owned business based in Fredericksburg, has teamed up with a Canadian company to offer video surveillance as a service, or VSaas. Its heart is declassified software that was previously available only to federal agencies and the military.

NPS showed off the new offering Wednesday during the grand opening of its monitoring center in a Spotsylvania County office park. Initially, a certified monitoring officer will be stationed there from 10 p.m. to 6 a.m. to keep watch over cameras installed at shopping centers, apartment complexes and other properties. The center eventually will be manned 24/7.

VSaas' software program sends the officer an audible alert whenever suspicious activity occurs and brings that screen front and center on his monitor. He can control cameras installed on that property to check out what's happening and then decide if there's a need to dispatch one of the company's security guards or notify law enforcement.

"It eliminates false alarms and false alarm charges," said Robin Sutton, NPS' director of sales and marketing. "The police are charging a lot for false alarms."

Live video footage can also be sent temporarily to a mobile device, such as an iPhone or iPad, so the responder knows what to expect and who or what to look for. Clients can monitor activity on their devices as well.

"If nobody gets there in time to apprehend a suspect, they can zoom in on a license plate or track the vehicle as it leaves," Sutton said.

Cameras will also stamp the date and time on video of suspicious activity and register it in an event calendar. If someone was prying open the door of a client's shop at 3:15 a.m., she said, he can press 3:15 a.m. and the system will bring up the correct footage for review or as evidence in a court case.

"This is the future of our industry," Sutton said. "It's a good way to tie together the people we already have with technology."


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