Mary Washington Healthcare is 1 of 8 hospital systems in Virginia—and the only one in the Fredericksburg region—recognized for using technology to make it easier for patients and providers to interact.
Results of the 19th Annual Health Care’s Most Wired survey were released recently by the American Hospital Association’s Health Forum. The survey was conducted between Jan. 15 and March 15 and measures the use of information technology nationwide.
Almost 40 percent of hospitals nationwide, or 2,158 facilities, participated in the survey that looks at ways hospitals use technology to improve performance.
“Innovation in technology has allowed Mary Washington Healthcare to improve the health of people in the communities we serve, both in the patient care setting and virtually where they live and work,” said Justin Box, chief information officer for Mary Washington Healthcare, which has more than 40 facilities and services in the region, including Mary Washington Hospital and Stafford Hospital.
New tools are helping patients become more involved in their care and maintaining their health, according to a press release about Most Wired hospitals. This year’s results show:
- 76 percent offer secure messaging with clinicians on mobile devices.
- When patients need ongoing monitoring at home, 74 percent use secure emails for patients and families to keep in touch with the care team.
- 68 percent simplify prescription renewals by letting patients make requests on mobile devices.
- 62 percent add data reported by patients to the electronic health record to get a better picture of what is going on with the patient.
- Nearly half of the hospitals are using telehealth to provide behavioral health services to more patients.
- 40 percent offer virtual physician visits.
- More than 40 percent provide real-time care management services to patients at home for diabetes and congestive heart failure.
“The Most Wired hospitals are using every available technology option to create more ways to reach their patients in order to provide access to care,” said AHA President and CEO Rick Pollack. “They are transforming care delivery, investing in new delivery models in order to improve quality, provide access and control costs.”
More use of technology increases the use for systems to detect patient privacy breaches, monitor for malicious activities or policy violations and produce real-time analysis of security alerts. According to the survey:
- 97 percent use intrusion detection systems.
- 96 percent perform data access audits.
- Nearly 90 percent run targeted phishing exercises to teach employees to question suspicious emails.